Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-repair-lakewood.hotscoop.net (referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected and protected at all times. This Privacy Policy details how we collect, manage, and protect personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing user data, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions with us when:

  • You register an account and use our services as a permitted user
  • You visit our website or engage with linked pages covered under this policy
  • You subscribe to our newsletters, receive promotional emails, or interact via phone or text messages from our team

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes your username, email address, and password used to access our services.
  • Payment Details: Any financial information required for transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial and Purchase Data: Details related to your purchases, including order numbers, product preferences, and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile network information, and advertising IDs.
  • Location Data: Information about your geographical location when you interact with our services, used for service customization and improvement.
  • Feedback and Reviews: Content provided by users, including product reviews, survey responses, and comments.
  • Social Media Profiles: Data from social media platforms when users choose to connect their accounts for seamless access.
  • Product Interaction: Details about how you interact with our products, such as pages visited, features used, and purchase behavior.

We collect this data through direct user input, automated tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Our website utilizes cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Used to remember user preferences, such as language settings or theme choices.
  • Analytics Cookies: These track users’ behavior on our site to provide insights for improvement and personalization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data as required by law or for the duration it is necessary for the purposes specified during collection. Once these purposes have been fulfilled, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

The Company has implemented robust security protocols to safeguard your personal information:

  • We utilize encryption for data at rest and in transit to protect sensitive details.
  • Our third-party service providers adhere to strict security standards to maintain the integrity of user data.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

User Rights (Depending on Geographical Location)

In regions with specific data privacy laws, you have certain rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for the deletion of your personal data under specific circumstances.
  • Restriction: Ability to limit the processing of your data in certain situations.
  • Data Portability: The option to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Right to object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately after publication on our website, and we encourage users to review it regularly for any updates.

Contact Information

For any inquiries, data-related requests (including unsubscribe), or complaints regarding privacy:

Email: [email protected]

Mailing Address: Privacy Policy Inquiries, Garage Door Repair Lakewood, 123 Main Street, Lakewood, USA, ZIP Code.